Frequently asked questions - Ordering a Magazine Cover
Are you seeing a message that you cannot open the file, that the file is not recognized or that you need to choose a program to open the file? The problem is that there is a semicolon ( ; ) after the file extension name ".jpg;" - rename the file by deleting the semicolon and accept the file - you should be able to open it like any other photo file.
Yes! When you have purchased your download, your personalized magazine is yours and you can print off as many copies as you need.
If you would like more copies of your personalized magazine cover, you can order them at the same time receive 50% off each additional print within the same order. This applies to multiple prints of the same cover or two or more different covers. You can also re-order later by duplicating your cover and re-ordering. If you are looking to place a bulk order [ie 30 or more], please inquire at support@yourcover.com.
Please follow these instructions to re-order your personalized magazine cover:
1. Sign In (the link can be found at the very top right of every page on the site).
2. Click ‘Purchase History’
3. Click ‘Re-Order’ underneath your order number to order the necessary items
No, YourCover does not accept checks or PayPal. We accept payment through our secure shopping cart via Visa, MasterCard, Discover and American Express.
Well, there is no official answer for this question! It all depends on how much time you would like to spend designing your magazine cover. You can be super quick and design your magazine cover in as little as 10 minutes by making minimal changes to the default headlines, colors and fonts that automatically appear on your magazine cover. But if you want to get super creative it can take more time as you gather photos, play with the font and colors, and re-write the headlines on your magazine cover. So it really depends on your creative style and how much time you would like to spend. (If you are interested in delivery times, see the previous question.)
Your personalized magazine covers will be professionally printed on advanced glossy photo paper within 2 business days of order placement. Our FedEx Ground and United States Postal Service shipment service delivers your personalized magazine covers within another 1-5 days. However, when shipping by 1st Class USPS there is no guarantee your package will arrive within a set amount of time. To ensure timely delivery, place your order at least 10 days before your event. 2-day and overnight shipping is available as well as Priority Mail.
Your personalized magazine covers will be professionally printed on advanced glossy photo paper within 2-3 business days of order placement. Our FedEx Ground and free shipment service delivers your personalized magazine covers within another 1-7 days. However, no shipment dates are guaranteed. To ensure timely delivery, place your order at least 10 days before your event. 2-day and overnight shipping is available as well but delivery dates do not include order processing time.
Almost all our directions, tips and hints are placed in pop-ups. If you do not turn it off or add www.YourCover.com to your allowable-sites list, you will not be able to use the text-guidance system or view any hints and tips. You may have more than one type of pop-up blocker. Check your virus protection software, your operating system software and your internet software (i.e., if you use toolbars from Google, AOL or Yahoo, check for their pop-up blockers).
This is a unique way to identify your account and enable you to log in and out of our site with ease. You won’t be bombarded by emails; but we may contact you to remind you to finish an incomplete project. We do not sell or give customers’ email addresses to third parties for any commercial purpose.
Yes. Just be sure to click “save yourcover for later” under “next steps” in the orange box to be able to save your magazine cover to edit at a later date. You will need to open an account with your email address and a password.